Christmas Delivery Information

We would love for you to get your gifts in time for Christmas.

Please see below for our advisory delivery deadlines for guaranteed delivery before 25th December:

  • U.K. - order by Wednesday 16th December.
  • EU - order by Thursday 10th December.


For customer service enquiries please contact us at



If you would like to return your order, please fill in the returns slip in your parcel and kindly send your package to the address below. Once we receive your order back, we can process the refund.

Please ensure you include your order number inside the parcel, so we can identify this order once it reaches us.

Returns Address:
Horizon International Cargo Ltd. c/o Innovation 1st Ltd.
Unit 14, 5 Mills Road
Kent, UK
ME20 7NA

Please note that due to reduced operating hours and high demand over the holiday period, refunds for returns will likely be processed in the new year.